Avoid Avoid Avoid
If you're considering using this agent, as a tenant or landlord, do yourself a favour and Google them first. Sort the reviews by lowest first and compare the "likes" on the negative replies to the positive ones.
Also, check their Facebook reviews.
And finally, there is an Instagram page dedicated to exposing the agent, for her illegal practices and unprofessional behaviour towards her clients.
All reviews and comments you'll read are all fact and most people can back up their claims with evidence.